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Thursday, October 29, 2026

What Occurs After a Donor Makes a Matching Present Submission?


HURRAH! You’ve completed it. Your group has gotten a donor to see the sunshine and submit an identical reward request.

Now what?

Probably the most troublesome work is completed. Your promotional effort labored, and the accountability is now with the donor’s employer, no less than momentarily. You possibly can sit again and twiddle your thumbs…however not for lengthy. Fairly quickly the ball can be again in your court docket.

Understanding what occurs after a donor makes an identical reward submission permits your nonprofit to show passive verification requests into main income alternatives. By screening donors for further office giving applications, securing company introductions, and actively reconciling incoming match funds, you may shut the loop and maximize company assist.

Scale your workplace gift processing with Double the Donation and AI tools.Scale your workplace gift processing with Double the Donation and AI tools.

The matching reward verification course of

A donor’s submission course of varies from firm to firm, nevertheless it roughly follows comparable patterns:

  1. Workers log into the corporate’s matching reward submission web site or portal.
  2. Workers seek for the nonprofit they donated to.
  3. Workers choose the nonprofit from the search outcomes or manually enter the group’s particulars.
  4. Workers register their donation and submit the matching reward request.

After a donor makes a request, that firm must course of it. Your nonprofit can be concerned in that course of, and understanding find out how to deal with it effectively turns routine admin work into long-term company income.

What ought to your nonprofit anticipate to obtain from an organization that has simply obtained an identical reward request from considered one of your donors?

You’ll probably obtain a verification request. It might come by mail, e mail, or fax. The letter asks you to confirm that the worker made the donation and that your group is a certified nonprofit in good standing. The letter normally comes by a third-party Company Social Accountability (CSR) vendor that handles company giving for the employer.

Assigning the processing of those requests to a single devoted employees member in your growth or database crew ensures that verification notices don’t get misplaced or delayed. Immediate verification prevents your group from changing into the bottleneck that holds up funding.

Screening for added office giving alternatives

When a donor submits a matching reward request, they’ve demonstrated excessive engagement and model loyalty. Don’t let the interplay finish with a regular verification. Use this momentum to display the supporter for different office giving applications supplied by their employer.

Many firms that provide matching items additionally present further employee-driven giving applications:

  • Volunteer grants ({Dollars} for Doers): If the donor additionally volunteers along with your group, their employer might donate cash for each hour of service contributed.
  • Paid Volunteer Time Off (VTO): Donors could also be eligible for paid launch time to volunteer to your applications throughout work hours.
  • Payroll deductions: Donors can arrange recurring, pre-tax contributions instantly from their paychecks.

When acknowledging the pending match, ship a personalised follow-up message. Thank them for submitting the match request and introduce these secondary alternatives. For instance, you may write:

“Thanks for submitting an identical reward request to your current donation! Whereas we course of the match along with your employer, do you know that many firms like yours additionally provide volunteer grants or payroll giving choices?

If you happen to volunteer with us or wish to arrange recurring paycheck deductions, we will help you double your impression even additional.”

Screening supporters on the level of match verification turns single matching transactions into multi-channel company assist.

Leveraging donor introductions for company sponsorships

A supporter who takes the additional step to submit an identical reward request is a perfect inside champion. Slightly than reaching out to company neighborhood relations departments blindly, ask your donor for a heat introduction to their firm’s company social accountability or HR leads.

Corporations desire to align their broader company grant and sponsorship budgets with causes their staff already care about. You possibly can ask your donor:

“We’re so grateful to your continued assist and for taking the time to submit your matching reward. Our group is presently planning our upcoming annual marketing campaign, and we’re on the lookout for company companions. Would you be comfy introducing us to your CSR or company giving crew so we are able to share a broader sponsorship proposal?”

Connecting with company leaders by an lively worker advocate opens doorways for:

  • Occasion sponsorships: Securing company funding for galas, walks, or neighborhood occasions.
  • Company basis grants: Unlocking top-down grant allocations that align with the corporate’s neighborhood funding pillars.
  • In-kind contributions: Securing donated merchandise, tools, or professional bono skilled providers.

Utilizing the matching reward as a dialog starter elevates your donor relationship and unlocks bigger company funding streams.

Monitoring, reconciling, and shutting the loop on match funds

Confirming an identical reward request on a CSR portal just isn’t the ultimate step. Employers and CSR distributors disburse funds on particular schedules, akin to month-to-month, quarterly, or biannually. A verified match just isn’t a paid match till the funds arrive.

To take care of tight monetary management, comply with this post-submission reconciliation course of:

1. Report the pending match: Log the confirmed match as a pending pledge in your donor administration system or CRM, together with the anticipated payout window.

2. Monitor incoming disbursements: CSR platforms usually challenge bulk test or Direct Deposit funds that mix matches from a number of staff. Match the lump-sum payout in opposition to your checklist of pending particular person match data.

3. Reconcile donor data: Mark the precise donor match as fulfilled in your database as soon as the funds arrive. 

4. Situation exhausting and smooth credit: When an employer fulfills an identical reward, correct record-keeping (together with each exhausting and smooth crediting) ensures your audit path and your donor stewardship data stay clear. Apply the exhausting credit score on to the entity issuing the fee, which is often the donor’s employer or their third-party CSR platform. Concurrently, apply a smooth credit score to the person donor’s report in your database or CRM to acknowledge that the donor’s preliminary reward and subsequent match request had been the catalysts for securing the company contribution.

5. Ship the ultimate acknowledgment: Ship an official thank-you word to the donor confirming that their employer’s matching test has arrived. Closing the loop with the donor reinforces the impression of their efforts. It demonstrates sturdy organizational stewardship and reassures the supporter that their further steps instantly benefited your mission.


Last ideas: Elevating your company giving technique

Dealing with matching reward submissions requires a steadiness of fast administration and strategic donor engagement. By verifying requests promptly, screening donors for added office giving choices, leveraging worker connections for company sponsorships, and reconciling incoming funds, your nonprofit transforms routine match requests right into a dependable company income engine.

Is your growth crew monitoring matching reward submissions to completion, or are potential matches stalling throughout verification? Audit your course of as we speak to make sure no company funding is left on the desk.

Automate the matching gift donor journey with Double the Donation.Automate the matching gift donor journey with Double the Donation.

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