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Wednesday, March 4, 2026

Speak to your donors, to not your self, to encourage motion


Right here’s an envelope that confirmed up in my mail the opposite day.

I like that the teaser is customized to the donor’s first identify. Good contact.

However on the entire, the teaser will not be the sort of factor anybody ought to be sending.

I believe that “redefine most cancers for the following technology” is a branding assertion, crafted by model consultants in an try to place the group.

It’s most likely fairly inspiring to individuals who work on the group, seeming to them to be life like whereas additionally daring and galvanizing.

However they clearly weren’t serious about outsiders, like donors.

Who desires to “redefine” most cancers? That’s ambiguous and summary.

I perceive the wrestle: What ought to we are saying about what we need to do relating to most cancers? We will’t actually say we’re going to “treatment” most cancers, as a result of it’s not one illness with one resolution. Some kinds of most cancers can or will likely be attainable to treatment. However extra have gotten controllable power sickness that folks seldom die from — like diabetes. Many kinds of most cancers are going these methods.

However “redefine” doesn’t seize that.

Nor does it seize the eagerness nearly all of us really feel about most cancers.

I’ve misplaced a number of folks I beloved dearly to most cancers. You most likely have too.

I don’t need to redefine it, as if we simply must do some sort of phrase puzzle about it.

I need to kick most cancers’s ass!

Okay, they most likely shouldn’t use these phrases. However because you’re speaking to potential donors, why not enter their donors’ mind-space and speak about that?

Additionally, why “for the following technology”? Why now now?

I imply, I — or any of my household or pals — might get a most cancers analysis subsequent week! My I need the breakthrough that would save or enhance our lives after we want it.

I perceive the group is taking a protracted view of this. And I’m glad they do.

However once they use that because the one factor they need to say to get me to even begin serious about donating, they’re lacking what actually issues. To me.

(The contents of the envelope don’t actually transfer past the teaser. It’s actually not speaking to us — it’s a variety of brand-speak that doubtless works for insiders and consultants. Too dangerous.)

Even when some assertion sounds good to you and your colleagues, that doesn’t imply it has that means or resonance to the folks you are attempting to achieve — to carry them in to the struggle.

We have to go the place they’re — not the place we’re — if we wish their hearts, minds, and {dollars}.

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