Within the Nineteen Nineties, a brand new business was created in Australia. It produced nothing. But it surely was the federal authorities’s response to the political fallout from the excessive unemployment that had continued because it deserted its committent to full employment within the Eighties as neoliberal ideology turned dominant and the company sector took management of public coverage. The business was the ‘unemployment’ business and took the type of a privatised job providers system which was paid billions of {dollars} in public cash to ‘handle’ the unemployment. It produced nothing helpful and has destroyed thousands and thousands of lives. It has been a public coverage catastrophe for greater than 28 years but successive federal governments have continued with it. Yesterday (Could 27, 2026), the Federal authorities introduced what it claims are the primary main reforms in a long time of this failed system of job providers provision. Sadly, the adjustments introduced by the Australian authorities yesterday are simply window-dressing and behind the hype stays a deeply flawed system that may by no means produce optimistic outcomes for deprived Australians. What it’s going to proceed to realize is the enrichment of the privatised operators and their shareholders or stakeholders, whereas the unemployed are pressured to reside on revenue help funds which might be effectively under the poverty line and be subjected to sociopathological obligations that do nothing to advance their job prospects. The entire privatised system must be deserted.
Background
The impetus to create such a horrendous system that abuses fundamental human rights of essentially the most weak individuals in our society was political.
Right here is the historical past of the unemployment price in Australia since 1861 to now.
The pink interval was when the federal authorities dedicated to make sure there have been sufficient jobs for all those that desired to work and adjusted fiscal coverage settings accordingly to be able to obtain that purpose.
At occasions, when the non-public sector turned pessimistic and spending development faltered, the federal government additionally launched large-scale public sector job creation schemes to make sure there have been sufficient jobs out there.
Unemployment was principally under 2 per cent throughout that interval and inequality fell and dwelling requirements rose.
Productiveness development was additionally very sturdy and office harassment by firms was decreased as a result of there have been extra unfilled vacancies than there have been unemployed so capital needed to ‘act good’ to draw labour.
The primary OPEC oil shock in October 1973 modified issues and the conservative authorities (elected late 1975) intensified the austerity that the Labor authorities had launched in mid-1975 to cope with the rising inflationary pressures.
That Labor authorities was the primary to introduce the time period ‘dole bludger’ because the Minister for Labour tried to deflect the political harm of the rising unemployment from the federal government onto the unemployed.
The narrative was that the mass unemployment was not the results of a systemic failure to create sufficient jobs however was actually because of the indolence of the unemployed themselves.
They have been constructed as being too lazy to spend money on marketable job expertise or have been too lazy to search for work.
The mass media ran arduous on that theme claiming the struggling firms have been determined to make use of individuals however nobody needed the roles.
This suited capital as a result of they then made the case to broaden immigration as a result of they knew they may recruit labour from low-wage international locations who would see the chance to work in Australia as a bonus and in the meantime undermine the whole commerce union motion.
It suited the politicians as a result of they may say the unemployment was nothing to do with their coverage failures and every little thing to do with the people.
It acquired worse as a result of then the story line morphed into an assault on unemployment advantages which have been constructed as subsidising the lazy existence of the unemployment and distorting their search efforts for work.
That neoliberal fiction was world.
The response was to engineer on-going cuts in the true buying energy of the revenue help such that in the present day the profit is effectively under the agreed poverty line.
Two main recessions – 1982 and 1991 – made issues worse and as you may see from the graph above, the unemployment price has by no means returned to its full employment degree.
That actuality was brushed apart by the promotion of the idea of the NAIRU – Non-Accelerating-Inflation-Charge-of-Unemployment, which redefined full employment to be an unemployment price the place inflation was steady.
This unobserved degree of unemployment has been the topic of serious efforts by econometricians and statisticians to estimate it and the outcomes have at all times been very imprecise – with giant commonplace errors – which means that the idea is ineffective as a coverage information.
But it stays the dominant idea in central financial institution financial coverage setting – the RBA, for instance, has been constantly attempting to drive the nationwide unemployment price up over the past a number of years as a result of it claims the NAIRU was round 4.5 per cent and the truth that the official price was under this defined (to them) the latest inflationary pressures.
They maintain claiming the inflationary pressures are proof of extreme demand within the financial system pushed by an unemployment price that’s too low.
But, after all, throughout the early COVID years the pressures have been all as a result of non permanent provide facet components and in the newest interval they’re because of the stupidity of Trump and Bibi in pursuing warfare within the Center East.
That brief historical past although is context for what occurred within the Nineteen Nineties.
The creation of the brand new business
In 1998, the Australian authorities created a brand new ‘business’ – the ‘unemployment’ business, when it privatised the Commonwealth Employment Service (CES) and handed over labour market program supply to profit-seeking non-public suppliers.
Most of our 17 conventional industries are productively engaged in producing manufacturing items, agricultural produce, public providers, training, leisure providers, and the like which give employment and incomes and improve our materials way of life.
I say most as a result of I exclude the FIRE sector from the productive class.
The ‘unemployment’ business produces nothing however heartache, wastes billions of public cash, and the non-public service suppliers repeatedly defraud the system.
The ABC article (February 23, 2015) – Authorities recovers over $41 million price of false claims after ‘rorting’ of Job Providers Australia scheme – tells us that the issues have been identified for years.
With unemployment remaining excessive within the Eighties and skyrocketing throughout the 1991 recession as a result of the Australian authorities was obsessive about pursuing fiscal surpluses, its response to the rising long-term unemployment that it had produced was to introduce this privatised administration scheme.
This parasitic non-public sector fringe – the Job Community – was, in impact, a brand new business, whose product was unemployment.
Many individuals assume it was the conservative Howard authorities that began the development to outsource and privatise authorities providers.
It’s true that it was the Howard authorities which privatised the general public employment service and created the so-called Job Community in 1998.
However these conservatives, who took workplace in 1996, weren’t the founders of the scheme.
The neo-liberal ideology had been infused within the so-called staff’ occasion – the Labor Occasion.
The ridiculous claims by successive federal governments (different both occasion) about the necessity to reduce deficits could be traced again to the final fiscal assertion from the Whitlam Labor authorities for 1975-76.
From that time on the Australian public has been duped about ‘budgetary’ issues and entrenched unemployment has been one of many harmful legacies.
Probably the most salient and empirically sturdy reality concerning the efficiency of the Australian financial system on the time the Job Community was launched was that precise GDP development was not been sturdy sufficient to realize and maintain full employment. As a consequence, the low level unemployment price had ratcheted upwards over successive financial cycles.
The issue has not gone away.
As a response to the 1991 recession the Labor authorities began planning for the creation of a aggressive marketplace for the supply of employment help. It started with the ‘Working Nation’ White Paper of 1994, which was a belated response to the large unemployment that was attributable to failed authorities coverage response to the 1991 recession.
They refused to introduce an acceptable fiscal stimulus on the time and hoped that the ‘market’ would kind out the issue.
It didn’t – and unemployment saved rising.
Beneath the Keating Labor Authorities on the time, one third of the general public help effort for the long-term unemployed was given to contractors in each non-public and not-for-profit businesses. This quasi-market was topic to oversight by an impartial authorities regulator and businesses have been paid on a ‘fee-for-success’ foundation.
This was the premise for the ‘new business’ – benefiting from managing unemployment.
The Authorities argued {that a} aggressive mannequin would enhance the standard and adaptability of providers offered to essentially the most deprived job seekers.
Companies offered particular person case administration and have been capable of refer the long-term unemployed to a spread of jobs and subsidised work and coaching packages offered beneath the federal government’s Jobs Compact.
The scheme was deeply flawed and the Labor authorities justifiably misplaced workplace in 1996.
The election of the conservative Coalition Authorities in March 1996 noticed the abolition of the Jobs Compact packages and thoroughgoing reforms to labour market help.
The Working Nation technique was derided as an costly coverage failure unduly involved with course of, and the persevering with position of the central paperwork (the CES) was seen as antithetic to innovation and the tailoring of interventions to fulfill the wants of heterogeneous job seekers.
The Authorities recognized value chopping and the tighter concentrating on of help as express aims of reform implying a capability to ship each higher and cheaper help.
Appropriations for Labour Market and Coaching Help have been reduce from $2.16 billion in 1995-96 to $1.2 billion in 1997-98
Nonetheless, the precept purpose of reform was outlined as delivering higher and extra sustainable employment outcomes for job seekers underwritten by a extra aggressive, versatile and performance-based strategy to the supply of employment help.
In 1998, the deal with outcomes and the usage of competitors to allegedly drive larger effectivity and selection underlay the dismantling of the CES and its substitute by Centrelink (the federal government overseer of the privatised supplier contracts) and the Job Community.
For additional historic background – see the weblog publish – Oh for a good public employment service! (January 28, 2011).
The privatisation of the CES and the shambolic and corrupt system that emerged (the Job Community) was a part of the development in direction of mean-spirited authorities that led to the abandonment of a dedication to full employment and the retrenchment of a complete welfare state.
The Job Community was epitomised by the federal government’s pursuit of the diminished purpose of full employability, which constructed mass unemployment as a supply-side downside quite than a system-level failure of the financial system to supply sufficient jobs for individuals who desired to work on the present wage charges on supply.
Beneath full employability, the federal government not ensured that employment development matched labour pressure development however targeted, as an alternative, on getting people ‘work prepared’, ought to there be jobs out there.
It was the exemplar of the OECD’s Jobs Examine strategy which targeted on supply-side activation – a flowery phrase for blaming the victims of a requirement failure and threatening them with hunger ought to they not conform to undergo the pernicious administration regime (relentless dole diaries, conferences with case managers and so forth) which included working without spending a dime.
The acknowledged purpose of the Job Community and its varied incarnations since that point has been to help the unemployed to realize expertise and employment.
The truth could be very completely different.
In actuality, it ‘manages’ the unemployed, frustrates their authentic receipt of revenue help, and lotions off income for the suppliers.
The stress attributable to pernicious system additional impacts on the drawback that the unemployment already expertise because of job (and revenue) loss.
Newest adjustments introduced
Yesterday (Could 28, 2026), the Federal authorities introduced a raft of adjustments to the system.
None of those adjustments go to the center of the issue – {that a} privatised employment service will at all times pursue non-public revenue first on the expense of the general public coverage goal – to create work and place unemployment individuals into the work created.
A significant change has been to the idea of ‘mutual obligation’, which is a time period launched to deal with the ‘effort’ of the unemployed in looking for work.
The neoliberal model of this has been to introduce a raft of dysfunctional processes that punish the unemployed and do nothing to assist them get work.
On the excessive, the unemployed are ‘breached’ (terminology) which suggests they lose their advantages in the event that they don’t bounce via the myriad of hurdles that the privatised system locations in entrance of them.
These hurdles embody a ridiculous quota of job purposes, attendance at conferences, and so forth, none of which assist them.
Parts of the system have been discovered to be unlawful by the Commonwealth Ombudsman in its report (launched December 8, 2025) – Fairnness within the Focused Compliance Framework: when selections are made past your management
Contemplate – “when selections are made past your management”.
I captured that sentiment in a Could 2001 working paper (subsequently revealed as a guide chapter) – The unemployed can’t discover jobs that aren’t there!.
But the governments have sought to disclaim that apparent reality and place the blame on the unemployed.
Now was the prospect to jettison the previous prepare wreck.
Sadly the federal government did a TACO and solely made adjustments across the edges.
The press have claimed this can be a main shift – for instance, the ABC report (Could 27, 2026) – Authorities pitches largest overhaul to unemployment system in a long time.
However the identical previous system survives.
The adjustments launched will created a 3 tiered system structured into ‘obligations’ on the unemployment by the federal government’s evaluation of how employable the particular person is.
The present system is incentivised (by way of the federal government contract funds) to ‘park’ essentially the most troublesome unemployed in order that the bonus funds could be made on those that usually tend to achieve work (so-called ‘creaming’).
But, even then solely 11.7 per cent of unemployment discovered work by way of the privatised system in 2024-25 regardless of billions being paid to the non-public operators, which vary from ineffective revenue seekers to outrightly corrupt shonks aiming for simple cash.
The Authorities claims the brand new tiered system will construction the ‘mutual obligation’ necessities to go well with the assessed drawback.
I suppose that signifies that a very troublesome case is not going to have to use for as many roles per week to get the revenue help.
The issue is that the mechanisms at present in place haven’t been deserted.
Final 12 months, we found that 964 unemployed individuals have been unlawfully kicked off their advantages by a the ‘Focused Compliance Framework’, which is an automatic AI system that seeks to observe ‘mutual obligation’.
Abruptly, individuals who have been already pressured to reside under the poverty line as a result of there will not be sufficient jobs to go round, have been robotically kicked off revenue help.
The system has been discovered to be deeply flawed.
Conclusion
I learn the newest try from the attention-seeking Tony Blair yesterday – a cry from the previous for relevance.
The privatised job providers system in Australia is from his period – and has systematically failed in the identical method that New Labour within the UK failed.
The adjustments introduced by the Australian authorities yesterday are simply window-dressing and behind the hype stays a deeply flawed system that may by no means produce optimistic outcomes for deprived Australians.
What it’s going to proceed to realize is the enrichment of the privatised operators and their shareholders or stakeholders.
That’s sufficient for in the present day!
(c) Copyright 2026 William Mitchell. All Rights Reserved.

