To maximise success along with your Double the Donation account, stroll by means of the next guidelines to make sure you’re getting probably the most out of our instruments. Organizations that implement our advisable practices usually see a 20% to 50% enhance in whole office fundraising income.
Double the Donation serves as a premier fundraising software for over 8,000 nonprofits and faculties searching for to get rid of the challenges of figuring out and pursuing office giving income. Up to now yr, our shoppers have recognized over $500 billion in match-eligible donations. Plus, we’ve tracked greater than 1 million clicks on calls to motion that directed supporters straight to their office giving submission kinds.
However is your group taking advantage of its office fundraising instruments?
We’ve curated a listing of advisable practices to assist groups like yours maximize success with their Double the Donation accounts. This consists of:
With 94% of corporations planning to strengthen (and diversify) their company giving methods over the following few years, now’s the right time to revamp your group’s efforts and take advantage of this rising alternative. That’s why Double the Donation’s suite of office giving options turns collected employment knowledge into actionable insights, serving to you determine and pursue funding to develop your whole income by means of matching presents, worker volunteerism, payroll giving, sponsorships, and extra.
Finest Observe: Arrange your core integrations.
The muse of success with any fundraising software is a seamless connection along with your current software program. Fortunately, Double the Donation helps 100+ turnkey nonprofit platform integrations, enabling groups to stand up and operating rapidly with out requiring important employees time for implementation.
By connecting your full tech stack with Double the Donation, you’ll be able to unlock extra income and guarantee no funding alternative slips by means of the cracks.
Listed here are the core integrations you need to arrange (in the event you haven’t already).
- Donation type: By including our plugin on to your giving web page, you present a frictionless expertise that prompts donors to seek for their employers whereas already in a charitable mindset. This ensures you’ve gotten the data it’s essential drive the request to completion instantly post-donation.
- CRM: Your buyer relationship administration system holds the historical past of your supporters, permitting you to display screen your whole database of offline presents and historic donors.
- Volunteer administration system: Nonprofit supporters can present immense worth by means of their donated time, too. Connecting your VMS with Double the Donation Volunteering is crucial to uncover volunteer grant and volunteer time-off alternatives throughout occasion registration.
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Our search software built-in right into a donation type |
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Our search software built-in right into a volunteer registration type |
Your goal needs to be to move 90% of your whole contributions by means of the Double the Donation system. This ensures that no match-eligible donor (or volunteer) is missed.
Many organizations discover that “turnkey” integrations allow them to stand up and operating rapidly, eliminating the handbook analysis usually required by development places of work. This automation is crucial for rising income with out requiring important further employees time.
Finest Observe: Make your web site a hub for office giving information.
Visibility is the inspiration of a profitable office giving program. Nevertheless, analysis reveals that greater than 78% of eligible donors stay unaware of their firm’s office giving applications. As a result of supporters can’t reap the benefits of advantages they have no idea exist, your web site should function a central hub for this data.
That’s why Double the Donation shoppers obtain three embeddable office giving plugins that make it simple for supporters to find their eligibility. Every plugin permits supporters to entry the database and instantly see data on their firm’s particular applications and subsequent steps.
Try this instance of 1 consumer (College of South Carolina) utilizing all three of our plugins on their web site:
By protecting these instruments entrance and middle in your web site, you present a transparent path for donors to comply with, turning potential curiosity into precise funding.
We suggest constructing devoted touchdown pages for matching presents and payroll giving. By embedding your respective plugins, you create a everlasting house for this data the place supporters can discover particulars at any time. Moreover, you’ll wish to embed your volunteering plugin immediately onto your group’s essential volunteer web page, making certain that volunteers are instantly prompted to verify for company advantages as they interact along with your trigger.
Finest Observe: Optimize e-mail automation to encourage conversions.
E mail automation is a core characteristic of Double the Donation’s platform, permitting you to ship custom-made, participating follow-up messages. To maximise success, we suggest activating all accessible e-mail streams. These embrace:
- Match-Eligible — Alerts donors recognized as eligible for matching. By offering direct hyperlinks to their firm’s kinds, you make it easy for them to double their impression.
- Identification in Progress — Engages donors who haven’t recognized their employer, guiding them to your match web page and inspiring them to verify their eligibility. This lets you seize precious employment knowledge, turning unidentified supporters into certified alternatives.
- Thank You — Presents gratitude to construct long-term loyalty. When appreciated, supporters usually tend to give and get their presents matched once more.
- Finish-of-Yr — Creates a useful sense of urgency, reminding donors to submit requests earlier than many corporations’ year-end cut-offs. That is essential for capturing last-minute funding that might in any other case go unclaimed.


For these utilizing the volunteering module, you can too leverage automated streams to inform supporters of volunteer grants or VTO. This retains the dialog going after engagement and ensures your staff receives the total good thing about their time.
To encourage model belief and keep away from spam filters, arrange your account to ship out of your group’s personal area (e.g., giving@yournonprofit.org) quite than a generic third-party handle. We additionally suggest refreshing your content material a minimum of as soon as, however ideally twice, a yr to maintain your emails related and well timed. Use e-mail variables to personalize the expertise, corresponding to including the donor’s title to the topic line or calling out their particular employer within the physique.


Finest Observe: Go above and past for prime eligible supporters.
Whereas automation handles the majority of your outreach, high-value alternatives generally require a private contact. The “Eligible However Not Submitted” report (accessible inside each the Matching and Volunteering modules) is your information to low-hanging income.
This intuitive report highlights donors who’re confirmed as program-eligible however haven’t but accomplished their request. These people have already signaled their intent to assist your mission. By offering a human contact, you present that you simply worth their contribution past simply the monetary reward or volunteer hour.


To your prime donors, contemplate a direct cellphone name or a personalised e-mail out of your growth director. This further step reveals the donor that their impression is valued and will be considerably amplified with just some minutes of their time.
The identical logic applies to volunteers. On a month-to-month or quarterly foundation, evaluate supporters within the “Ready for Volunteer” stage. Attain out to them to encourage the submission of their volunteer grant requests, as these usually go unclaimed merely on account of a lack of know-how or forgetting the deadline.
Fast Tip: To maximise your time, filter this report by donation quantity in descending order. This permits your staff to prioritize personalised outreach to your largest donors first.
Finest Observe: Determine and talk payroll giving applications.
Payroll giving is a high-potential donation channel that permits workers to donate immediately from their wage, usually on a pre-tax foundation. It supplies a predictable, recurring earnings stream to your nonprofit and results in increased donor retention charges.
The easiest way to determine candidates for this program is to take a look at donors who’ve already engaged along with your matching reward efforts. These people have already demonstrated an curiosity in leveraging their employer’s philanthropic applications to assist your trigger, making them supreme targets for payroll giving.
To streamline your outreach, Double the Donation identifies these potential members for you. All it’s essential do is log in to the platform and commonly verify the Payroll Giving Dashboard. This centralized hub surfaces particular alternatives the place your donors work for corporations that assist payroll giving.


When you determine these people within the dashboard, you’ll be able to attain out to elucidate the convenience and effectivity of enrolling of their firm’s payroll deduction scheme. By focusing your efforts on these high-intent supporters, you’ll be able to rework one-time matching reward donors into long-term, recurring contributors.
Finest Observe: Pre-register with main CSR distributors.
CSR (Company Social Duty) distributors handle the giving portals for 1000’s of corporations. Registering with these distributors is crucial to extend your visibility and streamline processes for each your donors and your staff.
Key advantages of doing so embrace:
- Elevated Visibility: Workers can simply seek for and discover your nonprofit inside their firm’s giving portal.
- Simplified Processes: It automates fund verification and disbursement, dashing up the time to obtain income.
- Extra Income: Being verified on platforms like Benevity, CyberGrants, or YourCause will increase your potential for matching presents and payroll donations.
We propose designating a staff member to commonly monitor these portals and reply promptly to verification requests to keep away from pointless delays.
Fast Tip: Discover a full checklist of our advisable platforms within the “Exterior Profiles” tab of your Double the Donation Matching Module.


Finest Observe: Arrange (or replace) your Group Profile.
To leverage Double the Donation’s groundbreaking auto-submission know-how, it’s essential to have an entire and correct Group Profile. This know-how permits donors at choose corporations to submit their matching reward requests immediately out of your donation type or thank-you web page.


Finishing all required and non-compulsory fields (and importing the required IRS dedication letters) is the one technique to allow this performance. Auto-submission considerably saves donors’ time and has been confirmed to extend the variety of accomplished matches by eliminating the necessity for donors to seek out and log in to a separate company portal.
In case your profile is outdated, you danger lacking out on this “hands-free” income. Take quarter-hour this quarter to make sure your mission assertion, branding, and documentation are updated.
Finest Observe: Leverage our customizable advertising sources.
You don’t want an expert design staff to create high-quality advertising supplies. Double the Donation supplies free entry to a library of e-mail graphics, social media templates, and video content material that can assist you unfold the phrase about your office giving initiatives.
To entry these customizable advertising templates, merely log in to your account and navigate to Sources > Advertising Belongings. We’ve organized the templates by module (offering plenty of graphics throughout the Matching, Volunteering, and Payroll hubs) so you will discover the particular sources it’s essential promote every program successfully.


Remember the fact that organizations that promote office giving throughout a number of channels determine 77% extra eligible donations than these that don’t. Utilizing these pre-made sources makes it simple to combine office giving messaging into each touchpoint of your donor journey.
Finest Observe: Monitor progress to determine income alternatives.
Clear and up-to-date knowledge is the lifeblood of a high-ROI office giving plan. Monitoring your supporters as they progress by means of the office giving course of permits your group to forecast future income and determine “sticky factors” the place people could also be dropping out of the conversion funnel.
It’s best to commonly replace donor and volunteer levels to replicate their progress by means of the lifecycle. For instance:
- Mark supporters as Pending Fee as soon as their match or volunteer hours have been verified by the corporate.
- Replace to ‘Match Full’ or ‘Volunteer Grant Full’ as soon as the funds are literally acquired.
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This systematic strategy ensures no reward slips by means of the cracks and permits you to precisely measure your return on funding.
Your supporter employment knowledge, powered by Double the Donation, is usually a goldmine for figuring out potential company sponsorships. There are two major methods to uncover these alternatives:
- Supporter Illustration: If you happen to discover a gaggle of workers from a single firm is giving to or volunteering along with your trigger, use that overlapping viewers as your key to get within the door. Attain out to that firm’s neighborhood affairs division and spotlight your mission’s current dedication from their employees.
- Sponsorship Listing: Use Double the Donation’s sponsorship listing to seek out corporations that already provide company grants or in-kind donations to nonprofits. The platform even provides direct utility hyperlinks to submit skilled requests that align with their giving priorities and your mission.


Passionate workers can function inner champions, advocating to your trigger and making heat introductions to their HR or CSR contacts.
Finest Observe: Prepare your staff on office giving.
Acquiring inner buy-in is a vital step in a profitable technique. Everybody, from management to volunteers, ought to perceive how these applications can turn out to be a sustainable and scalable income.
Coaching your employees ensures they will talk successfully with donors about their eligibility. When your whole development staff is on the identical web page, your group is healthier positioned to drive success and get rid of the legwork usually related to handbook match monitoring.
FAQs About Maximizing Your Double the Donation Account
To make sure your staff is totally outfitted to succeed, we now have addressed among the commonest questions relating to the continuing administration and expectations of your office giving account.
Have much more questions? Try our full FAQ web page right here.
Do I want to make use of all of those finest practices to succeed?
No, however they’re designed to work collectively. Whereas you will note a raise from integrations alone, organizations that undertake a multichannel advertising technique and leverage all three Double the Donation plugins usually see the best enhance in whole office giving income over time.
How a lot employees time is required?
The Double the Donation system is designed for optimum automation. Preliminary duties, corresponding to organising integrations or your group profile, happen solely as soon as. Ongoing administration, corresponding to quarterly evaluations or prime donor follow-ups, usually requires just a few hours per thirty days.
What sort of income progress can we anticipate?
Outcomes fluctuate by group dimension and donor base. Nevertheless, nonprofits that persistently apply these options usually see a 20% to 50% enhance in matching reward income inside their first yr of utilization.
Wrapping Up & Subsequent Steps
Maximizing success along with your Double the Donation account is about turning static knowledge into energetic income. By implementing these advisable finest practices, you place your nonprofit to seize each doable greenback of office giving assist.
Bear in mind, your consumer success consultant is at all times accessible to assist. When you’ve got questions or need a evaluate of your advertising technique, don’t hesitate to succeed in out to our staff. Let’s work collectively to make sure your mission grows with each donation or hour gifted.
In regards to the Creator
Kyra Engle is the Director of Consumer Success at Double the Donation, the place she drives platform adoption and income optimization for the trade’s main fundraising software program suite.
With a specialised background in nonprofit tech-stack integration, Kyra ensures that organizations efficiently leverage automation to seize matching presents, volunteer grants, and payroll donation income at scale.




